Amber Student

FAQ 0

Getting Started 0

Collegiate 0

Supply Operations 2

• Supply Onboarding Request - Internal
• Inventory Update - Internal

Unite Students 111

• Are pets allowed on the property?
• Does the student need to buy contents insurance for their room?
• What is Unite’s guest policy?
• Is it safe to live with Unite Students?
• Does the property organize social events for the students?

View all 111

CRM Students 53

• Are sites secure?
• Can I book if I'm under 18?
• Can I bring my own electrical equipment for cooking, i.e. rice cooker, etc.?
• Can I bring my bike?
• Can I bring my car?

View all 53

Student Roost 112

• Ques 1. What all are considered referral conflicts?
• Ques 2. How to claim the referral?
• Ques 3. Where to escalate the issue if the SPOC is unresponsive?
• Ques 4. Can LJMU students book a room at Student Roost properties?
• Ques 5. How will the booking executives reach out to the student?

View all 112

iQ Student Accommodation 87

• Are sites secure?
• Can the student book if he is under 18?
• Can the student bring a TV?
• Can the student bring a bike?
• Can the student bring a car?

View all 87

Fresh Student Living (FSL) 45

• What are the Guarantor requirements?
• Do you accept third party guarantors such as Housing Hands?
• Is a Booking Deposit and advance rent required? If Yes, How much?
• Can under 18 students book the room?
• Is Dual Occupancy accepted?Can the other student be a non-student?

View all 45

Homes for Students (HFS) 66

• Can I book if I am Under 18?
• Do I have to move out during the holidays?
• Do I need to pay council tax?
• What all facilities are included in the bill and what are chargeable?
• What are the Room Types available in the property?

View all 66

Cloud Student Homes (CSH) 1

• Is a dependent stay allowed?

Aparto Students 31

• Does a person have to be a student to stay at Aparto?
• Does a student need a guarantor?
• Can the student extend their stay?
• What can a student do if something is not working in their apartment?
• Can the student speak to someone from Aparto if they have a personal problem?

View all 31

Host Students 79

• Ques 1. What all are considered referral conflicts?
• Ques 2. How to claim the referral?
• Ques 3. Where to escalate the issue if the SPOC is unresponsive?
• Ques 4. How will the booking executives reach out to the student?
• Ques 5. Availability of the properties in their desired location?

View all 79

Vita Student 62

• Is there a Cooling off period?
• Do you have a No Visa No Pay policy?
• Do you have a No Place No Pay policy?
• What is the refund process?
• What is the turnaround time for the refund request to be processed?

View all 62

AXO Student 4

• How to do a booking?
• What is a deposit protection scheme?What are the payment options?
• How to book a viewing?
• What are the payment options available?

LIV Student 8

• Are sites secure?
• Can the student book if he is under 18?
• Can the student bring a bike?
• Can the student bring a car?
• Can the student bring pets?

View all 8

LHA 0

Londonnest 0

Student Beehive 28

• Are pets allowed on the property?
• Is smoking allowed on the property?
• Can the student have their friend/family stay overnight?
• How can a student raise a maintenance request if something is broken in their room?
• What can a student do if their neighbors are being too noisy?

View all 28

Luna Students 0

Mezzino UK and Ireland 104

• Ques 1. What all are considered referral conflicts?
• How to claim the referral?
• Where to escalate the issue if the SPOC is unresponsive?
• How will the booking executives reach out to the student?
• Availability of the properties in their desired location?

View all 104

Cloud Student Homes 101

• Ques 1. What all are considered referral conflicts?
• How to claim the referral?
• Where to escalate the issue if the SPOC is unresponsive?
• How will the booking executives reach out to the student?
• Availability of the properties in their desired location?

View all 101

Novel Students UK and Ireland 101

• Ques 1. What all are considered referral conflicts?
• How to claim the referral?
• Where to escalate the issue if the SPOC is unresponsive?
• How will the booking executives reach out to the student?
• Availability of the properties in their desired location?

View all 101

Getting started with Amber 5

• How does Amber work?
• What is the difference between gold/silver/basic profiles?
• From where can i add new team members to the teams?
• Where can i view my account details?
• What is amber PPP(Preferred Property Program)?

Listings 4

• How do i make changes to my existing listings?
• How can i add new listings?
• How can i see the commissions on my properties?
• Where can i see my active/inactives listings?

Analytics 3

• Where can I find the Analytics?
• What do i need to do to get access to Advanced Analytics?
• Can i view daily or monthly graphs of my pageviews/enquiries/bookings?

Bookings 3

• Where can i see bookings for all my properties?
• Can i export all the booking data from somewhere?
• What does partially invoiced status indicator stand for?

Invoices 0

Others 0