Vita Student

Is there a Cooling off period?
Yes, students can cancel within 5 days after booking with a full refund.
Mon, 19 Jun, 2023 at 7:51 PM
Do you have a No Visa No Pay policy?
Yes, students are eligible to cancel outside the cool-off period given you’ve provided us with supporting proof in writing.
Mon, 19 Jun, 2023 at 7:52 PM
Do you have a No Place No Pay policy?
- Yes, if student has been declined to study at a university of the same city as his Vita Student accommodation, they can cancel with conditions (as per att...
Mon, 19 Jun, 2023 at 7:52 PM
What is the refund process?
- The student needs to send us an email or thru agent for notifying the cancellation request. We will be sending an email to the student for the cancellatio...
Mon, 19 Jun, 2023 at 7:53 PM
What is the turnaround time for the refund request to be processed?
- 28 days after cancellation confirmed by student
Mon, 19 Jun, 2023 at 7:53 PM
Is Replacement for Tenancy Required with respect to Cancellation?
- Yes, if students will be canceling outside the cool-off period.
Mon, 19 Jun, 2023 at 7:57 PM
Will the agent get a commission for the replacement tenant?
-Yes, if the replacement tenant is a student from Amber Student as well.
Mon, 19 Jun, 2023 at 7:58 PM
If the student applies for a refund, how long will it take for them to get their money back?
- 28 days after cancellation confirmed by student
Mon, 19 Jun, 2023 at 8:16 PM
Is deferring studies considered for Cancellation?
- Students can cancel free of charge in line with the mentioned reasons as attached. Outside of these terms, to cancel - you must organize a replacement st...
Mon, 19 Jun, 2023 at 7:59 PM
Are there any other Cancellation policies?
Ans.For  23/24 Academic Year Unless you have booked a Clearing Room (see special cancellation terms for Clearing Rooms below) you can cancel free of charge ...
Mon, 19 Jun, 2023 at 7:59 PM