Amber Student

Ans: The agents cannot claim referrals from the management unless and until the booking has been entirely completed by the agent.

Ans:  Please refer to the booking process document for the same. https://docs.google.com/document/d/1LHxjvgrii9gaIgxezpUGcEdYTY3mPdFyJ4mrdmhG4KI/edit# (Add...

Ans: If the SPOC is not answering any query even after expiration of the TAT (72 hours), kindly, raise a ticket for the same on Supply Halp Triage for the r...

Ans: The booking executive can reach out to the student either via WhatsApp, email, or phone. They are required to stay in touch with the student until the ...

Ans: We can route them to the search bar on the website, where they can find the available accommodations in their desire location. Please visit  https://h...

Ans: To take out a tenancy with Host Students, one needs to be eligible for council tax exemption. This applies to all full-time students and some part-time...

Ans:  Contents insurance is automatically included with the student’s rent. Host Students is working in partnership with Cover4insurance.com and their stude...

Ans: The waiting list varies from property to property. While checking the property page or rooms on the management website, ‘Join the waiting list’ will po...

Ans: Yes, on-site security is available for all the Host Students properties. 

Ans: Local authorities for the purpose of informing those who live in the accommodation in order for the local authority to administer and collect counci...