Mezzino UK and Ireland

Ques 1. What all are considered referral conflicts?
Ans: The agents cannot claim old/new referrals from the management directly. Please get in touch with the Supply POC for the same.
Thu, 23 May, 2024 at 5:28 PM
How to claim the referral?
Ans: Add ‘Amber student’ in where did you hear about us? section.
Thu, 23 May, 2024 at 5:30 PM
Where to escalate the issue if the SPOC is unresponsive?
Ans: If the SPOC is not answering any query even after expiration of the TAT (72 hours), kindly, raise a ticket for the same on Supply-ops-internal for the ...
Thu, 23 May, 2024 at 5:31 PM
How will the booking executives reach out to the student?
Ans: The booking executive can reach out to the student either via WhatsApp, email, or phone. They are required to stay in touch with the student until the ...
Thu, 23 May, 2024 at 5:45 PM
Availability of the properties in their desired location?
Ans: We can route them to the search bar on the website where they can find the available accommodations in their desire location. Please visit https://www....
Thu, 23 May, 2024 at 5:48 PM
Do I need to be a student to book one of the rooms from your listed accommodations?
Ans: Yes, Mezzino only accepts students as their tenants. 
Thu, 23 May, 2024 at 5:50 PM
How many students will I be sharing the room/kitchen with?
Ans: The number of roommates completely depends on the type of room the student has chosen. If he/she wants to stay independently in a room, they can book a...
Thu, 23 May, 2024 at 5:53 PM
Do you have a waiting list for sold out cities?
Ans: The waiting list varies from property to property. While checking the property page or rooms on the management website, ‘Join the waiting list’ will po...
Fri, 24 May, 2024 at 12:37 PM
What are the USPs of the properties?
USPs of all properties are listed on the Amber website. Please refer to the particular property page for the same.
Fri, 24 May, 2024 at 12:44 PM
Does the student have to pay council tax?
Ans:  Local authorities for the purpose of informing those who live in the accommodation in order for the local authority to administer and collect counc...
Fri, 24 May, 2024 at 12:47 PM