Amber Student

Ans: The agents cannot claim old/new referrals from the management without adding an agent code to them. If there are any old referrals, please add th...

Ans:  Please refer to the booking process form for the same. https://docs.google.com/document/d/1bb_ZwtpJ_50qarNmady2miQ-l0qTxp969gTVppxeoCk/edit# 

Ans: If the SPOC is not answering any query even after expiration of the TAT (72 hours), kindly, raise a ticket for the same on Supply Halp Triage for the r...

Ans: All LJMU 1st year undergraduate students need to process their bookings directly with the university accommodation office. Hence, Amber cannot get thei...

Ans: The booking executive can reach out to the student either via WhatsApp, email, or phone. They are required to stay in touch with the student until the ...

Ans: We can route them to the search bar on the website where they can find the available accommodations in their desire location. Please visit  https://www...

Ans: Yes, Student Roost only accepts students as their tenants. 

Ans: Student Roost offers contents insurance to make sure that the student’s items are protected. It would depend on the number of items that the student br...

Ans: The number of roommates completely depends on the type of room the student has chosen. If he/she wants to stay independently in a room, they can book a...

Ans: The waiting list varies from property to property. While check the property page or rooms on the management website, ‘Join the waiting list’ will pop u...