Student Roost

Ques 101. Is there a booking fee required?
Ans: Only the deposit amount needs to be paid before booking. There is no booking fee required.
Tue, 16 May, 2023 at 8:30 PM
Ques 102. What is the payment installment plan followed for Long Term tenancies?
Ans: Kindly refer to the specific property page on the Amber dashboard for the same.
Tue, 16 May, 2023 at 8:30 PM
Ques 103. What is the payment installment plan followed for Short Term tenancies?
Ans: Kindly refer to the specific property page on the Amber dashboard for the same.
Tue, 16 May, 2023 at 8:31 PM
Ques 104. What is the Mode of payment accepted?
Ans: Debit Card, Credit Card, and Bank Transfers
Tue, 16 May, 2023 at 8:32 PM
Ques 105. What is the turnaround time for a refund request? Or if I apply for a refund, how long will it take for me to get my money back?
Ans: The turnaround time for refund requests is 7 days to 4 weeks, it might vary on weekends and public holidays.
Tue, 16 May, 2023 at 8:32 PM
Ques 106. How shall a refund for students be processed?
Ans:  For all student roost properties, if the payment that needs to be refunded, was made to the property within 6 months of the refund request, the stu...
Tue, 16 May, 2023 at 8:33 PM
Ques 107. Is there a cooling off period with respect to the cancellation?
Ans: Yes, the cooling off period is 7 days before signing the tenancy contract.
Tue, 16 May, 2023 at 8:34 PM
Ques 108. Is there No Visa No Pay policy with respect to cancellation?
Ans: Yes, the management offers the facility of No Visa, No Pay. If the student doesn’t get their visa to come and study in the UK, the student must send th...
Wed, 21 Jun, 2023 at 11:59 AM
Ques 109. Is there No Place No Pay policy with respect to cancellation?
Ans: Yes, the management offers the facility of No Place, No Pay. If the student doesn’t get a place in the university to come and study in the UK, the stud...
Wed, 21 Jun, 2023 at 12:00 PM
Ques 110. Is a replacement for the tenancy required with respect to cancellation? Or what if I want to end my tenancy contract before it ceases?
Ans: If the tenancy agreement has not expired yet, the student has to abide by it and find a replacement if he/she plans to move-out during the tenancy.
Tue, 16 May, 2023 at 8:35 PM