Amber Student

Ans: For early move-out the student needs to talk to the property. He/she would need to find a replacement tenant, or else due to breach of agreement, the d...

Ans: For delayed move-out, the student needs to consult the property; it depends if the next booking has not been made in that room or if the property might...

Ans: The turnaround time for booking/viewing request is 48-72 hours, it might vary on weekends and public holidays.

Ans: Many of the Student Roost properties offer flexible tenancies. The student needs to visit the relevant property page on the website or get in touch wit...

Ans: Some properties allow rebooking. Kindly refer to the specific property page on the Amber dashboard for the same.

Ans: The student shall make sure he/she ticks the ‘returning student’ box in the application to receive the special returner rate. The team will take care o...

Ans: Yes, booking deposit is required for a few properties apart from the properties listed in https://www.studentroost.co.uk/marketing-terms-and-conditions...

Ans: When the student accepts their booking, they’ll need to pay their deposit.

Ans: The deposit payment is uploaded into a deposit protection scheme until the student checks out. This will be returned to the student after the tenancy e...

Ans: Rent does not come out of the student’s bank account automatically. He/she  has to log on to their Student Roost portal to set up their payment, or the...