Cloud Student Homes

What is the Apartment size? (In the case of studios/ ensuites)
Ans: This information could be found on the property website with the exact specifications.
Fri, 24 May, 2024 at 2:41 PM
Can I change rooms if I don’t like mine?
Ans: It would be possible if someone drops out or someone else wants to swap with the student. The student should contact the particular property team and t...
Fri, 24 May, 2024 at 2:45 PM
Is smoking allowed in the property?
Ans: Smoking is not allowed in the rooms at any of the Cloud properties. There are separate outdoor areas for the same at all properties.
Fri, 24 May, 2024 at 2:53 PM
Who is a guarantor?
Ans: A guarantor is a person who agrees to pay the student’s rent or make other payments due under the tenancy agreement if the student is unable to. They’r...
Fri, 24 May, 2024 at 2:55 PM
When will Cloud contact the guarantor?
Ans: Cloud will only contact the guarantor if there is a delay in payment or if they are concerned that the terms of the student’s tenancy are not being com...
Fri, 24 May, 2024 at 2:56 PM
What are the guarantors' requirements?
Ans: The guarantor should be over 18 years of age. They should be in full time employment, a homeowner, and/or renting an accommodation. Only UK based guara...
Fri, 24 May, 2024 at 2:58 PM
What does the guarantor need to do when the student books?
Ans: Cloud will send the guarantor a separate form to fill in once the student has made the booking and provided their details. They’ll need to complete thi...
Fri, 24 May, 2024 at 3:00 PM
Could the student’s parents/guarantor ask questions about his/her tenancy on his behalf?
Ans: If the student has signed a tenancy agreement with the management, the student will be the direct POC for them regarding anything and everything. They’...
Fri, 24 May, 2024 at 4:02 PM
Does the management accept third party guarantors such as Housing Hands?
Yes, Cloud does accept Housing Hand as a guarantor.
Fri, 24 May, 2024 at 4:04 PM
Does the guarantor requirement change if the student opts for an installment plan?
Ans: A guarantor is required irrespective of the type of installment plan. Many of the Cloud properties offer flexible tenancies. Visit the relevant Amber p...
Fri, 24 May, 2024 at 4:05 PM