Unite Students

Can Unite store the student’s luggage if the student has it delivered ahead of their arrival?
The property will be preparing the student’s room for their arrival, and will not be able to store any luggage for them before they arrive. LOVESPACE provi...
Tue, 16 May, 2023 at 7:11 PM
What does an International student need to do once they have moved in?
The International student should consider the following points once they have moved into the property: Register with a GP – the student can often do this...
Tue, 16 May, 2023 at 7:12 PM
Can a student move or upgrade their room?
All Unite show flats, and the images on their website, are representative of a particular room type unless labeled otherwise – however, they are not identic...
Tue, 16 May, 2023 at 7:13 PM
Can the student sublet their room to someone else?
No, subletting the room is not allowed. If the student does wish to leave their contract early they will need to find a replacement tenant and provide Unite...
Tue, 16 May, 2023 at 7:13 PM
Does the student have to pay council tax?
As full-time students, they don’t need to pay council tax, but the student may need to let their council know. For more information on how to do this in the...
Tue, 16 May, 2023 at 7:20 PM
How can a student raise a maintenance request if something is broken in their room?
Need to replace a lightbulb? No hot water? Raise a maintenance request through the MyUnite app to get an issue with their room or flat fixed by Unite’s team...
Tue, 16 May, 2023 at 7:21 PM
What is MyUnite App? How does it work?
The student can check the information related to MyUnite App with the below-mentioned link. Link: https://www.unitestudents.com/help/myunite-app
Tue, 16 May, 2023 at 7:21 PM
Where can a student register their complaint, if they have one?
They can raise any complaints to the reception or through the MyUnite App
Tue, 16 May, 2023 at 7:22 PM
Does a student need to clean their room and flat before they check out?
Yes. the student is responsible for leaving their room clean and empty. They can recycle or donate unwanted items, and all rubbish must be disposed of respo...
Tue, 16 May, 2023 at 7:22 PM
Who can the student contact in an emergency?
In the first instance, speak to the team at reception. If they're unavailable please get in touch with Unite’s Emergency Control Centre on 0300 303 1611.
Tue, 16 May, 2023 at 7:23 PM