Novel Students UK and Ireland

Does the student need a guarantor if he pays the payment in full?
No, a guarantor is not required if the student pays in full.
Sat, 25 May, 2024 at 1:09 PM
Can I view the room before completing my booking?
Ans: Yes, the student can book the viewing on https://novelstudent.com/ 
Sat, 25 May, 2024 at 1:28 PM
How does a student book a viewing?
Ans: Viewing is available both on the website and in-person. All the room’s pictures and videos are available on Amber dashboard.   Viewing: To book th...
Sat, 25 May, 2024 at 1:29 PM
What Viewing related guidelines to be followed?
Ans: Do not mail the property to book a viewing. Only follow the detailed online procedure.
Sat, 25 May, 2024 at 1:30 PM
What is the turnaround time for a viewing request?
Ans: Minimum 72 hours 
Sat, 25 May, 2024 at 1:31 PM
How to process the booking with Novel?
Ans: Please refer to the Booking Process Document  https://docs.google.com/document/d/1ZSLmzelMXinpLo2kVFhwXLUMLaO9ZsZVyiMAOO6vkos/edit#heading=h.sf6nc9sjtjek
Sat, 25 May, 2024 at 1:32 PM
What is the next step after filling out the booking form?
Ans: The property team will contact the student post filling out the booking form.
Sat, 25 May, 2024 at 1:34 PM
Does filling out the booking form mean that the booking is complete?
Ans: No, unless the tenancy agreement has not been signed, the booking is not marked as completed. 
Sat, 25 May, 2024 at 1:35 PM
Is dual occupancy accepted? Can the other resident be a non-student?
Ans: Some properties allow dual occupancy in selected rooms. Kindly refer to the specific property page on the Amber dashboard for the same.  The other re...
Sat, 25 May, 2024 at 1:37 PM
Any extra charges are required for dual occupancy?
Ans: Dual Occupancy prices differ property to property and room to room. The prices are mention both on Amber website as well as Novel website. 
Sat, 25 May, 2024 at 1:39 PM