Amber Student

Ans: All of the Novel Students properties are in convenient, central, locations. Whether it’s close to the university campus depends on where the student is...

Ans. Depending on the room the student chooses at Novel, the bed will either be a single, ¾ bed (bigger than a single and slightly smaller than a double), o...

Ans: Yes, all properties have a main bin and recycling area in the building, but the student will need to empty their personal bins and take them out. If ...

Ans: Any discounts that the student will be entitled to through Novel's offers will be added to the student’s account when they arrive. If a student i...

Whenever the student demands a floor plan, we can contact the property team, and they can supply them to us when requested.

Ans: While the student can’t hammer nails into Novel properties walls, the management wants the student’s room to feel like a home away from home. Houseplan...

Ans: All property teams are available 24/7 to support the students with any concerns around anti-social behavior in the property. The student can contact th...

Ans: If the student damages anything, the charge will depend on the cost of the property damaged. If the amount equates to the security deposit, it would be...

Ans: The student will get the keys at the property's reception after providing them with his details.

Ans: The student can email the property email address and address this to the Operations Manager.