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Solution home Property FAQs

Homes for Students (HFS)

Are bike/car parking facilities available? Any extra charges for the same?
On-site car parking is available at some properties, but is not included within the rental price unless explicitly stated and confirmed in writing. Payme...
Tue, 23 May, 2023 at 3:38 PM
Can I have pets in my room?
No pets of any kind are permitted at Homes for Students, except registered assistance dogs.
Tue, 23 May, 2023 at 3:39 PM
How do I deal with complaints after I move-in?
To view the process regarding filing a complaint please view our Complaints Procedure page. All terms of the tenancy agreements remain applicable unless...
Tue, 23 May, 2023 at 3:39 PM
What are the common amenities available in the property?
These are the amenities that are available in general but some of them can be subjective with respect to the properties. Please check the property pag...
Tue, 23 May, 2023 at 3:40 PM
What is the outside guest policy for the property?
Guests can stay for 24-48 hours which has to be communicated to the property beforehand for approval. 
Tue, 23 May, 2023 at 3:40 PM
What are the room sizes at the property?
The room sizes are specific to the property. You can ask on webchat regarding this or directly contact the property. 
Tue, 23 May, 2023 at 3:41 PM