Homes for Students (HFS)

If I apply for a refund, how long will it take for me to get my money back?
First the student needs to fill out a refund form to the property and depending on the mode of payment refund can take 45-60 days to reach the student...
Mon, 22 May, 2023 at 3:05 PM
What are the different sources of payment you accept?
The payment can be made on the portal using Credit/Debit card. Alternatively you can contact the property and opt for a bank transfer as well. 
Mon, 22 May, 2023 at 3:05 PM
Where do I register my complaint, if I have one?
To view the process regarding filing a complaint please view our Complaints Procedure page. Please note: All terms of the tenancy agreements remain a...
Mon, 22 May, 2023 at 3:06 PM
What if I want to end my tenancy contract before it ceases?
You will have to find a replacement tenant for the remainder of your tenancy if you wish to terminate your contract. 
Mon, 22 May, 2023 at 3:07 PM
How are the rooms allocated?
When applying for a room you will be asked a series of questions to determine the type of room/flat that you require, along with any special requests you...
Mon, 22 May, 2023 at 3:07 PM
What can the student Bring?
Student can bring most of his/her belongings but some electricals aren't suitable for our properties. Non UK compliant electricals such as rice cooke...
Mon, 22 May, 2023 at 3:08 PM
How can we schedule a viewing for the student?
We can book a viewing using the online viewing tool or by contacting the sales team on  salesenquiries@wearehomesforstudents.com. You can schedule both o...
Mon, 22 May, 2023 at 3:16 PM
Can you book a room without a viewing?
You can book it for the student. 
Mon, 22 May, 2023 at 3:25 PM
How long does the viewing take?
A viewing usually takes around 15 to 20 minutes, however you can spend as long as you wish viewing the property.
Mon, 22 May, 2023 at 3:31 PM
What is the Payment Installment Plan followed?
If a valid UK Guarantor, student can choose to pay the rent in three installments, which are due in September, January and April. If the student does not...
Mon, 22 May, 2023 at 3:34 PM