Amber Student

Cancellation by you after date of key collection or commencement of Tenancy Start Date – Tenancy Takeover Once you have collected your key or the Tenancy S...

Cancellation by the property management prior to you collecting your key Property management reserves the right to cancel your booking on notice if: you...

Yes,  within 7 days of payment of your Booking Fee and you have not collected your keys

If the SPOC is not answering any query even after expiration of the TAT (72 hours), kindly, raise a ticket for the same on Supply Halp Triage for the respec...

The booking executive can reach out to the student either via WhatsApp, email, or phone. They are required to stay in touch with the student until the booki...

If the viewing is requested via the website form here referral information can be in putted (see below) so that the correct agent can attributed. Please not...

Please note the guarantor will then need to click on Guarantor Agreement and Document Upload link within the email. This will take them to an online form ,w...

Here’s a sample for the Guarantor email: To: xxxxxxx@hotmail.com (xxxxxxx @hotmail.com) From: noreply@iqstudentaccommodation.com (iQ Student Accommodat...

As long he/she is registered as a student at a recognised higher education institution in the UK, you can live with IQ. 

Once the booking form is complete, the stages are as follows Tentative – Room is held for 72 hours (please note the period will reduce as we move closer t...