Fresh Student Living (FSL)

What are the offers available for the property?
Please check amber website for all the updated offers
Tue, 23 May, 2023 at 6:14 PM
What all facilities are included in the bill and what are the charges?
All utility bills are included in the rent
Tue, 23 May, 2023 at 6:17 PM
If the student damages anything, what are the consequences and charges?
As part of the Tenancy Agreement/Licence to Reside you have agreed to look after your room and not cause any damage. We know accidents do sometimes happen s...
Tue, 23 May, 2023 at 6:19 PM
Is smoking allowed in the property?
All the properties are smoke free and this includes all types of E-cigarettes. Smoking is not allowed in any private and communal areas including bedrooms, ...
Tue, 23 May, 2023 at 6:20 PM
Will my room be inspected?
Yes, they conduct inspections at least three times during your tenancy. They'll keep an eye on cleanliness and hope not to see any damage and missing it...
Tue, 23 May, 2023 at 6:23 PM
How can I Choose the best room for me?
We want you to choose a room you are going to be happy living in and we know everyone has a different wish list – from the floor the room is on to the view ...
Tue, 23 May, 2023 at 6:27 PM
How do I lodge complaints?
We want you to love your time living with us but there may be times when we don’t always get it right. We take all complaints seriously and will try our bes...
Tue, 23 May, 2023 at 6:28 PM
What is the turnaround time for a refund request?
7-10 working days
Tue, 23 May, 2023 at 6:29 PM
What size is a small double bed ?
Room descriptions explain whether you will have a standard or small double bed. A small double is the same length as the standard but just a tiny bit narrow...
Tue, 23 May, 2023 at 6:30 PM
Is there a cooling off period with respect to the Cancellation?
Yes, 14 day cooling off period. If the students cancel within this time frame they would get the advance rent payment back.
Tue, 23 May, 2023 at 6:51 PM