This is applicable to undergraduate first-year students only.

If you are a prospective first-year undergraduate student, and your offer of a place at your preferred university/higher education institution is withdrawn as a result of not achieving the required entry grades, you will be eligible to receive a refund of your deposit.

You may also be eligible to cancel under No Place, No Stay if you choose to go to a different university, in a city that does not have availability in the property team's building, because you have exceeded your expected grades.


To cancel under No Place, No Stay, you must supply either:

1. A copy of a written rejection from your chosen university/college or UCAS, which confirms that the results you required for acceptance were not achieved.

2. A copy of the proof of acceptance to a new university by UCAS adjustment.

This must be received by your property team within 5 calendar days of the date on which your results are published. On receipt of the required documentation, the agreement will be cancelled with a refund of your deposit.


Please note that if another of the property team's building is within the city for your alternate University then the above does not apply – you will (subject to availability) be offered a room within the alternate property and be required to sign an alternate AST with the new accommodation. If there is no availability, then your AST from your original property will be cancelled.