1. If you choose to cancel your booking with the property team, you have 7 calendar days after signing your AST to do so if booking prior to 1st August (where a tenancy has been sent prior to 1st August).
2. If you choose to cancel your booking with the property team after (and including) 1st August, you have 24 hours after signing your AST to do so for all tenancies starting up to (and including) 30th September (where a tenancy has been sent out from 1st August).
3. If you made your booking fewer than 7 calendar days before your AST start date (or 24 if booked after 1st August), you may cancel your booking up until the day prior to your tenancy start date, without incurring penalty.
4. If you choose to cancel your tenancy after 24 hours and within the cooling off period, then the property team reserves the right to retain the deposit (or part thereof) in lieu of expenses incurred.