If the cooling off period has passed, the student remains liable for the rent for the whole length of the tenancy unless they want to cancel with one
of these 3 conditions: No Visa No Pay, No Place No Pay, No ATAS certificate, No Pay
The cancellation requests along with the proof documents must be sent by the student, from the email address they have registered their account with Unite Students. The email must be sent either from the student to the agent, and then the agent contacts our teams. Or the student can directly email internationalcancellations@unitestudents.com